Atera
All-in-one RMM and PSA priced per technician, not per device.
paid · trial SaaS · ad-safe
What it is
Atera is a cloud all-in-one RMM + PSA billed per technician. It provides remote monitoring and management, patching, scripting, and built-in ticketing, billing and helpdesk.
Problems it solves
- An MSP wants predictable cost that does not rise with every device added.
- RMM and PSA (ticketing and billing) should live in one tool, not two.
How administrators use it
- Pay per technician and onboard an unlimited number of devices.
- Monitor, patch and script endpoints, and run helpdesk and billing in the same app.
Strengths & trade-offs
Strengths
- Per-technician pricing with unlimited devices.
- RMM and PSA combined.
- Fast to get started.
Trade-offs
- The per-technician model favours small teams and MSPs.
- Cloud-only.
Questions
Why price per technician?
Cost stays predictable as you add devices — you pay for seats, not endpoints.
Does it include ticketing?
Yes — PSA (ticketing, billing, helpdesk) is built in.
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